GENERAL TERMS & CONDITIONS

Delivery

Delivery of items will be undertaken by Canada Post 2 to 5 business days, provided that the ordered items are in stock. In case of a supply shortage we will keep you informed with regard to the delivery date of the product. In case of a delay in the supply of particular products, we reserve the right to make partial deliveries.

Delivery costs

LIGHTHOUSE is charging a flat-rate shipping rates all across Canada:

- Free Shipping on orders over $ 35 *

- A flat-rate shipping fee of $ 5.99 for orders under $ 35 *

*After applied discounts and before taxes.

Payment

By credit card: LIGHTHOUSE PUBLICATIONS (Canada) Ltd. accepts the following credit cards: Mastercard and VISA. Payment in advance: Simply pay the invoice amount in advance by check. The goods will be delivered upon receipt of payment. For new clients or in special cases LIGHTHOUSE PUBLICATIONS (Canada) Ltd. reserves the right to accept only the payment by credit card or payment in advance.

Return of Goods

You are entitled to return the items within 7 days after delivery. Please note that you will require prior approval written or via phone from LIGHTHOUSE PUBLICATIONS (Canada) Ltd. The goods must be in the same condition as when they were delivered to you. You are under an obligation to ensure that the items will not be damaged in transit, even if the goods were damaged or defective when they were delivered.

To request a return, please contact customer service by email (info@leuchtturm1917.ca) or by phone (514 954-3617).

Privacy policy

LIGHTHOUSE PUBLICATIONS (Canada) Ltd. will use your personal data to process your order and, where necessary, may make data available to third parties such as delivery agents.

Disclaimers: All prices subject to change without notice. No responsibility for typographical errors.

LIGHTHOUSE PUBLICATIONS (Canada) Ltd. - 645 Avenue Lepine - Dorval - Quebec  H9P 2R2 - Canada