Domestic delivery of items will be undertaken by Canada Post or another parcel delivery firm.
Bulky goods or large quantities, we deliver by forwarding agency up to the ground floor/entrance (behind first door at ground level). The delivery will be notified by phone by forwarding vagent.
Free shipping on orders over $39 * *After applied discounts and before taxes.
You are entitled to return the items within 7 days after delivery. Please note that you will require prior approval written or via phone from LIGHTHOUSE PUBLICATIONS (Canada) Ltd. To be refunded, the goods must be returned in the same condition as when they were delivered to you, including original packaging. You are under an obligation to ensure that the items will not be damaged in transit, even if the goods were damaged or defective when they were delivered. You are responsible for return shipping costs.
To request a return, please contact our customer service by email (firstname.lastname@example.org) or by phone (514 954-3617 or 1 800-363-7082 extension 102).